1. Services

Eye for Boudoir provides professional boudoir photography services as described in our packages. The scope of each session is agreed at the point of booking and during the pre-shoot consultation.

2. Booking and payment

A non-refundable booking deposit of £150 is required to secure your session date. This covers studio hire costs that we cannot reclaim once your date is held. The remaining balance of £249 is due no later than 7 days before your session date. Failure to pay the balance by this date may result in the session being cancelled and the deposit forfeited.

We accept payment by bank transfer, credit/debit card, and cash. Instalment arrangements for larger packages can be discussed on a case-by-case basis.

3. Age requirement

All clients must be aged 21 or over. We reserve the right to request proof of age before confirming any booking. Sessions will not proceed if age cannot be verified.

4. Cancellation, rescheduling & refunds

Deposits

The £150 booking deposit is non-refundable. Because we cannot reclaim studio hire costs once your date is reserved, this amount cannot be returned regardless of when a cancellation occurs.

Session cancellations by the client

Any amount paid above the £150 deposit is refundable in line with the following schedule. For example, if you paid the full session fee upfront, the refundable portion is everything above the initial £150.

• 14 or more days before the session: Full refund of everything paid above the deposit.
• 7–14 days before the session: 50% refund of everything paid above the deposit.
• Less than 7 days before the session: No refund of anything paid above the deposit.

Rescheduling

If you need to reschedule, we require at least 48 hours' notice. Because we book the studio immediately upon receiving your deposit, rescheduling means we incur a new studio hire cost for your replacement date. As a result, a new studio hire fee will be required to secure any rescheduled date — this is in addition to your original deposit, which covered the cost of the date you are moving away from.

Rescheduling is subject to availability. You may reschedule up to twice.

No-shows

If you do not attend your session without prior notice, the full session fee is forfeited. No refund will be issued.

Cancellations by Eye for Boudoir

In the unlikely event that we need to cancel your session, you will receive a full refund of all money paid, including the deposit. We will make every effort to offer an alternative date.

Special circumstances

We understand that life is unpredictable. If you're facing exceptional circumstances (serious illness, bereavement, etc.), please get in touch and we will review on a case-by-case basis. We aim to be as flexible and compassionate as possible.

For any refund queries, please email studio@eyeforboudoir.co.uk.

5. Gift vouchers

Gift vouchers can be purchased online via our website. The following terms apply to all gift vouchers issued by Eye for Boudoir.

Validity and redemption

Vouchers are valid for 12 months from the date of purchase and can be used in full or in part towards any Eye for Boudoir session or print products. Multiple vouchers may be combined. Any remaining balance can be paid separately. To redeem a voucher, simply quote the voucher code when making your booking enquiry.

Age requirement

Recipients must be aged 21 or over. This applies in addition to the general age requirement set out in Section 3. Vouchers will not be accepted if the recipient does not meet this requirement.

Transferability and cash value

Vouchers are transferable — they may be passed on or gifted to another person. Vouchers have no cash value and cannot be exchanged for money, in whole or in part.

Refunds on gift vouchers

You have a 14-day cooling-off period from the date of purchase. A full refund will be issued provided the voucher has not yet been redeemed. Once a voucher has been redeemed (i.e. used to book or part-pay for a session), it is no longer eligible for a refund.

If Eye for Boudoir is unable to fulfil a booking made using a voucher due to circumstances on our side, a full refund will be issued.

To request a refund, contact us at studio@eyeforboudoir.co.uk quoting your voucher code.

Expiry

Expired vouchers cannot be extended or refunded except in exceptional circumstances, which we will review on a case-by-case basis.

7. Intellectual property

All photographs produced by Eye for Boudoir remain the intellectual property of Eye for Boudoir. Upon delivery of your purchased images, you receive a personal use licence to print, share privately, and use the images for non-commercial purposes. Commercial licensing can be arranged separately.

We will not publish or display your images without your explicit written consent.

8. Client responsibilities

Clients are responsible for arriving on time, in the agreed state of preparation (outfits ready, etc.), and in a suitable condition to participate. Clients under the influence of alcohol or substances may be refused their session with forfeiture of the deposit.

8. Limitation of liability

Our liability is limited to the value of the services purchased. We are not liable for any indirect losses, loss of earnings, or consequential damages arising from our services or any failure to deliver them.

9. Privacy

See our Privacy Policy for details on how we handle your personal data.

10. Changes to terms

We reserve the right to update these terms at any time. Updated terms will be published on this page.

11. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.